Privacy policy

Hebridean Connections Ltd Privacy Policy.
Updated 30 November 2023

Our contact details

Name: Hebridean Connections Ltd

Address: Ravenspoint Centre, Kershader, Isle of Lewis. HS2 9QA

E-mail: info@hebrideanconnections.com

The type of personal information we collect

We may collect and process the following information:

• Personal identifiers, contacts and characteristics (for example, name and contact details)
• IP Address

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you for the purpose of answering your enquiry, or for research purposes. Under no circumstances will we sell, rent or trade personal data with other companies or businesses for marketing purposes.

We also receive personal information indirectly, from the following sources in the following scenarios:

• Our payment provider (Paypal), should you make a donation
• Google Analytics

We use this information in order to process your payment (Paypal) or to monitor website activity (Google Analytics).

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:

(a) Your consent. You are able to remove your consent at any time. You can do this by contacting info@hebrideanconnections.com

(b) We have a legitimate interest.

Cookies

To find out more about cookies we may use, please see our cookie policy.

Links to other sites

Our website may contain links to other external websites that are not operated by us. These website are not governed by this Privacy Policy. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any external sites or services.

How we store your personal information

Your information is securely stored. We keep contact details for only as long as necessary to deal with your enquiry or order.  We will then dispose your information by automatically deleting your details.

Your data protection rights

Under data protection law, you have rights including:

Your right of access – You have the right to ask us for copies of your personal information.

Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.

Your right to object to processing – You have the the right to object to the processing of your personal information in certain circumstances.

Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at info@hebrideanconnections.com if you wish to make a request.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at info@hebrideanconnections.com. You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:           

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk